We even understood people’s tones from the transcript – and that is not easy to convey.
When it comes to providing a service, positive customer experience is our guiding star. Our customers, especially those returning to work with us, tell our story in the best way.
Adv. Tali Hetz-Levi, an expert in labor law with 14 years of experience. As part of her practice, Adv. Hetz-Levi represents employees, employers, and freelancers in court, and deals with disputes between the parties.
“I came to Conclusive Evidence by chance through a recommendation of Itzik by a business networking organization. To this day, Conclusive Evidence has dealt with two different cases for me.
In the first case, I represented an employer who requested to have a pregnant employee’s layoff removed. Since the employee was a foreigner and most of the communication was conducted through WhatsApp audio messages, their transcription was required.
In the second case, I represented an employee who has been called in for a hearing prior to layoffs. The employee was pregnant in this case as well. The transcription focused on a discussion between the employee and the HR manager about her continued work. It was clear from her, in this conversation, that the employee was going to get fired – before the hearing.
The transcription I got, in both cases, was excellent. As a perfectionist, I checked the transcription word for word against the recordings. The attention to detail was down to the comma. You could even understand people’s tones from it, and that is very challenging to do in transcription.
Itzik is a unique professional. He was already very interested from our first conversation, trying to understand the technical side and the quality of the recordings. His quote was very creative, and it paid off for my clients. We received work of a very high quality, and it came out much cheaper than his competitors.